By utilising 3CX’s Call Flow Designer you can handle incoming calls effectively, efficiently and much faster. Here are just a few examples of how 3CX can improve your customer service:
● Call routing based on customer authentication
● Automatic outbound dialler
● Callback scheduler
● Credit Card Authentication
● Phone Orders
● Surveys
● Automated Text to Speech & Speech to Text in 120 languages
● Call routing based on customer authentication
● Automatic outbound dialler
● Callback scheduler
● Credit Card Authentication
● Phone Orders
● Surveys
● Automated Text to Speech & Speech to Text in 120 languages